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Delivery Information

Please make sure that we have your correct address and contact details. Where specific access constraints may occur, please advice in advance, i.e. low bridges or electric gates. If you wish to make any changes to your delivery dates or address please contact us 5 days before your scheduled delivery.

Once the order has be placed and on receipt of payment, Tubs & Tiles Transport Department will contact you the following day to confirm the delivery date. On the day prior to your delivery, you will receive a second call to confirm the delivery time providing a three hour window for the delivery.

We will be able to provide you with the driver’s telephone number the day before the delivery.

Assistance

To keep the cost of delivery as low as possible our drivers work alone, so please ensure suitable assistance is available to help unload any heavy items.

Your material will be delivered directly to your front door on the ground floor or your garage.

Delivery Promise

Tubs & Tiles offer a minimum 72 hour delivery service directly to your door. Deliveries are made between Monday to Friday.

Check Your Delivery

Please take time to check your delivery immediately upon receipt. Please ensure you undertake an item or carton count at a minimum before the driver leaves. If something is missing or you are in anyway unhappy with your delivery please, contact us at the store immediately and we will arrange to put things right as fast as we possibly can.

48 hours

At Tubs & Tiles we cannot consider any claims for damage made more than 48 hours after your delivery. We ask that all goods are checked by yourself. Should there be a problem, please report it to the store within 48 hour of your delivery.

Delivery Charge

There is a minimum delivery charge of €40 per order. Please ask staff for details. If you are not at home to receive the delivery as scheduled, there will be an additional deliver charge of €40 for the second call out.

 

 

 

 

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