Job Description:
Tubs & Tiles (part of Heat Merchants Group)
Location: Galway
Full-time | Permanent (39 hours, Mon–Sat, 5/6 DAYS)
Remuneration Package: €30,000-€40,000 NEG + commission scheme
Do you have a passion for sales, design, and delivering exceptional customer experiences?
Looking to develop your career in a premium showroom environment where you can bring customer ideas to life?
Due to someone retiring within Tubs & Tiles Galway, we’re hiring a Showroom Sales Consultant to support our continued growth — combining expert advice, product knowledge, and outstanding service to deliver results.
About Us
Tubs & Tiles are Ireland’s leading tile and bathroom specialists, sourcing premium products from Spain and Italy to ensure exceptional quality that lasts a lifetime.
Part of Heat Merchants Group, we combine strong local expertise with a people-first culture, offering long-term careers and development opportunities.
The Role
You’ll play a key role in the showroom team, engaging with customers, understanding their needs, and delivering tailored solutions.
Working in a high-end retail environment, you’ll combine sales expertise with customer service excellence to achieve targets and maintain our first-class reputation.
Key Responsibilities
Sales & Performance
- Meet or exceed individual sales and margin targets
- Promote full product range, including upselling and cross-selling
- Prepare and follow up on quotations
Customer Experience
- Deliver outstanding service for every customer
- Understand customer needs and bring their ideas to life
- Provide expert advice in a professional and timely manner
Order Management
- Track orders and deliveries
- Keep customers updated throughout the process
- Resolve any issues efficiently and take ownership
Showroom Standards & Operations
- Maintain a high standard of showroom presentation
- Support day-to-day branch operations
- Adhere to company policies and procedures
What We’re Looking For
Essential:
- Experience in a customer-facing role with high service standards
- Retail sales experience with a passion for selling
- Friendly, engaging, and professional approach
- Strong communication and interpersonal skills
- Good organisation and attention to detail
- Solid IT/computer skills
Desirable:
- High-end retail or showroom experience
- Tile, bathroom, or sanitary ware knowledge
- Experience in Kitchen/Bathroom Design
What We Offer
- Competitive salary + commission scheme
- Pension, life cover & company sick pay
- No late nights, no working on Sundays or Bank Holidays
- 21–25 days annual leave
- EAP & wellness initiatives | Enhanced family leave policies
- Further education support | Career progression opportunities
- GoodHabitz learning platform
- Store discount | Benefix (Discounts & wellbeing platform)
- Free on-site parking | Bike-to-Work Scheme
Why Join Us?
- Develop your skills in sales and customer experience
- Be part of a supportive team with real career growth opportunities
- Join a business known for quality, expertise, and long-term careers
Apply Now
Ready to take the next step? Apply today with your up to date CV and cover letter.
Heat Merchants Group is an equal opportunities employer.